Protecting your personal data has always been, is and will always be our first priority. We only process personal data for as long as is strictly necessary. Please familiarise yourself with what data we process, why and how we protect it. Below you will find the principles by which we care for and handle your contacts, not least in relation to GDPR (General Data Protection Regulation).

1. Who is the administrator?

Business name: Silvia Šuvadová
Registered office/place of business: Hlaváčikova 18, Bratislava 84105
ID: 55 170 714
DIC: 102 145 3807
Registered in the Trade Licensing Department Tomášikova 46, 832 05 Bratislava
E-mail: info@silviasuvadova.com
www.silviasuvadova.com
We are in the position of a data controller in relation to your personal data. We determine how the personal data will be processed, for what purpose, for how long and we select other processors to assist us with the processing.

2. How can you contact me?

If you have any questions about the protection of your personal data, please do not hesitate to contact us at info@silviasuvadova.com. We will be happy to answer your questions.

3. What personal data do we process and why?

We process personal data that you entrust to us for the following reasons (for the fulfilment of the following purposes): provision of services, performance of a contract, organisation of webinars, trainings, courses, lectures:
first and last name,
e-mail address,
phone number,
postal address,
billing data (company name, company ID, VAT number, bank account numbers),
or other data depending on the service provided.

We need your name, surname, email and postal address, billing information and telephone number for the purpose of fulfilling the contract. We need your email address so that we can create and send you access to online programs and information about attendance courses. If you register for the broadcast of one of our webinars, we also need your email address to arrange the webinar.

• Bookkeeping 
  If you order a product or service from our offer, we need your personal data (billing data) in order to comply with the legal obligation to issue and record tax documents.

• Marketing
  Sending personalised newsletters (legitimate interest/consent). We use your personal data (email address and name, gender, what you click on in the emails and when you open them most often) for direct marketing purposes - sending you commercial communications. We do not want to send you newsletters that are not of interest to you. That's why we track whether you are interested in our emails and try to tailor the content of these emails to you by what you click on in the emails. If you are a customer of ours we see our legitimate interest in sending you tailored newsletters for a maximum of 5 years from your last order. If you receive free training from us (meditation, webinar or recording thereof) or sign up for our blog newsletter, we will send you our newsletters based on your consent, for a maximum of 5 years from the date of consent. In either case, you can opt out of receiving newsletters in any email you receive.
• Advanced consent-based marketing
  Only with your consent, we may also send you inspiring offers from third parties or use your email address for e.g. remarketing and ad targeting on Facebook, for a maximum of 3 years after you have given your consent. This can of course be revoked at any time via our contact details.
• Photos and video recordings from seminars
  Only with your consent can we publish photographic documentation on our websites, Facebook, Instagram or other social networks for a period of 10 years from the date of consent.

We retain your personal data for the period of limitation periods, unless the law specifies a longer retention period or we have indicated otherwise in specific cases.

4. Transfer of personal data to 3rd parties

Your personal data can be accessed by our employees and associates who are bound by confidentiality. To ensure partial processing operations that we are unable to provide on our own, we use the services and applications of processors who are specialized in the processing in question and are GDPR-compliant. These are platform providers: (MioWeb, Fapi), Facebook, Google, our accounting firm, payment gateway, and others.

It is possible that in the future we may decide to use other applications or processors to facilitate and improve the quality of processing. However, we promise you that, in such a case, we will place at least the same demands on the processor in terms of security and quality of processing as we place on ourselves.

5. IP, cookies and other online identifiers

We use cookies, the processing of which falls under the processing of personal data. We use cookies for the following purposes:

• the functioning of the website,
• measuring website traffic and generating statistics relating to traffic and visitor behaviour on the website,
• operation of the affiliate program,
• Ad targeting, so that we can direct posts to you in your area of interest.

We view the use of cookies to measure website traffic, affiliate and personalize the display of web pages as a legitimate interest of ours, as this data enables us to improve our services.

You can also use the website in a mode that does not allow the collection of data about the behaviour of visitors to the website - this mode can be set within the browser settings. Cookies necessary for the functionality of the website will only be stored for as long as is strictly necessary for the functioning of the website. If you object to the processing of technical cookies necessary for the functioning of the website, the full functionality and compatibility of the website cannot be guaranteed in this case.

Cookies, which are collected for the purpose of measuring site traffic and generating statistics relating to visitor traffic and behaviour on the site, are considered in the form of a bulk entity and in a pre-anonymised form that allows the identification of an individual only with considerable and professional effort.

Cookies for advertising targeting will be processed on the basis of your consent. Our website can also be browsed in a mode that does not allow the collection of personal data. You can disable the use of cookies on your computer.

Consent via browser settings - the user determines in the settings of his/her PC or browser settings whether the browser should allow the website to store cookies on the end device. This setting can be regarded as consent to the processing of personal data. The browser is an instrument for mediating consent. However, consent cannot replace other deficiencies or unlawfulness of the processing of personal data. Consent meets the defining characteristics of consent according to Article 4 point 11 GDPR: it is free, specific, informed and unambiguous. Consent is interpreted in relation to the purpose, means and manner of processing personal data, not to the product or web application.

6. Security and protection of personal data

We protect personal data to the maximum extent possible by using modern technologies that correspond to the state of the art. We have adopted and maintain all possible currently known technical and organizational measures to prevent the misuse, damage or destruction of your personal data.

7. Data transfer outside the European Union

We only process data in the European Union or in countries that provide an adequate level of protection on the basis of a decision of the European Commission.

8. Your rights in relation to the protection of personal data

You have a number of rights in relation to data protection. If you wish to exercise any of these rights, please contact us at info@silviasuvadova.com.

You have the right to information, which is already fulfilled by this information page with the principles of personal data processing.

Thanks to the right of access, you can ask us at any time and I will prove to you within 30 days what personal data we are processing and why.

If anything changes about you or if any of your personal data is outdated or incomplete, you have the right to have your personal data completed and amended.

If you believe that we are processing personal data unlawfully, you have the right to object.

Right to portability. If you would like to take your personal data and transfer it to someone else, we will follow the same procedure as for exercising the right of access - except that we will supply the information to you in a machine-readable form. Here we need at least 30 days.

Right to erasure (right to be forgotten). Your other right is the right to erasure. We do not want to forget you, but you have the right to do so if you wish. In this case, we will delete all your personal data from our system and from the systems of all sub-processors and backups. We need 30 days to secure the right to erasure. In some cases, we are bound by legal obligation, e.g. we have to keep records of tax documents issued for a period of time set by law. In this case, we will therefore delete all such personal data that is not bound by another law. We will inform you by e-mail when the deletion has been completed.

Complaint to the Data Protection Authority
If you feel that we are not treating your data in accordance with the law, you have the right to contact the Data Protection Authority at any time with your complaint. We would be very pleased if you would first inform us of this suspicion so that we can do something about it and correct any wrongdoing.

Opting out of newsletters and commercial communications
We send you emails with inspiration, services, articles if you are our customer or if you have subscribed or received education from us on behalf of our legitimate interest. You can unsubscribe via the unsubscribe link in each email. In other cases (e.g. signing up for a newsletter) it is only sent to you on the basis of your consent. In all cases, you can stop receiving our emails by pressing the unsubscribe link in each email sent.

9.Silence

Our employees and associates who will process your personal data are obliged to maintain the confidentiality of personal data and security measures, the disclosure of which would jeopardize the security of your personal data.

TietThis processing policy is valid from 30.4.2024